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Terms & Conditions: Return Policy

Terms & Conditions


These terms and conditions of sale ("Sale Terms") constitute a binding agreement between  practicalrc (referred to in these Sale Terms variously as "I, Us, Our") and its customers (referred to in these Sale Terms as "You, Your") which applies to all purchases of items by You. You agree not to change these Sale Terms from the form presented by Us. All other terms and conditions including those in any order submitted by You are expressly excluded and shall have no effect. All communications made thus far by Us are invitations to treat only. Your acceptance of these Sale Terms ordering the goods represents an offer of contract from You. Our employees, agents or representatives are not authorised to make any representations concerning the goods supplied under these Sale Terms, unless such representations are confirmed in writing by an authorised representative of  practicalrc. Any errors or omissions in any catalogue, sales literature, price list, despatch note, invoice or other documentation or any information issued by Us from time to time shall be subject to correction without liability on Our part. You will be responsible for ensuring the accuracy of any order submitted by You, confirming where reasonably requested to do so by Us any telephone orders, and for the giving of such information as is necessary relating to the Sale Terms and delivery (as the case may be) to enable us to deliver the goods to the delivery address notified by You. When writing to Us You must use your account number and purchase order number. 


All prices stated in any of Our catalogues, price lists, or other sales literature may be altered by Us at any time without notice to You. The prices stated by  practicalrc shall be the current prices for the items concerned unless changed by Us in accordance with these Sale Terms. Prices for goods under these Sale Terms shall either be the price payable for such items at the time We accept your order in accordance with these Sale Terms or where applicable, at the time when your payment is cleared, subject to Our reserving the right (by giving notice in writing to You at any time before delivery) to increase the price of the applicable goods to reflect any increase in the cost of the goods to Us which is due to any matters beyond our reasonable control including without limitation any increase in carriage related costs or any other applicable duties and taxes. You are required to pay for your goods in full by credit card or cheque unless you are an account holder in which case Our terms for account are strictly 7 days from dispatch. It is ' practicalrc's' policy to despatch the goods You have ordered promptly upon Our being satisfied that the payment(s) in question have cleared. If the account goes over the 7day payment period We reserve the right to suspend Your account and charge You interest at the prevailing rate. You agree and acknowledge that the transmission of your credit card number or other data in relation to payment for the goods shall be at your entire risk. practicalrc under no circumstances bears any responsibility or liability in relation to failures in transmission of information, deletion, non-delivery or failure to store any communications by You. 


We shall deliver the goods to the United Kingdom address notified to Us by You. We shall use all reasonable endeavours to deliver the goods to the address supplied by You when You ordered the goods by any delivery date estimated by Us. For the avoidance of doubt You agree that the delivery date is not guaranteed or of the essence of the agreement between Us under these Sale Terms and We shall in no circumstances be liable to You for any losses, damages, or charges incurred by You due to the late delivery of the goods. Goods delivered to You shall be deemed accepted by You and You shall inspect the goods immediately on delivery and in all cases shall inform Us in writing within 5 days of delivery of any damage, shortage or non-delivery of the goods. Where the goods are being purchased by a business for use in the business and delivered in installments, each delivery shall constitute a separate contract and failure by Us to deliver one or more of the installments in accordance with these Sale Terms or any claim by You in respect of any one or more installments shall not entitle You to treat the agreement between Us as terminated. 


Title in the goods shall not pass to You until We have received in full all monies owed by You under this or any other agreement for the purchase of goods. Risk of damage to or loss of the goods shall pass to You at the time of despatch by Us, or if You wrongly fail to take delivery of the goods, at the time when we have tendered delivery of the goods to You. 


No order which has been accepted by Us in accordance with the provisions of these Sale Terms may be cancelled by You except with the agreement in writing of an authorised representative of  practicalrc and on the terms that You may be required to indemnify Us in full for any costs, damages, losses, charges and expenses including any loss of profit incurred by Us as a result of the cancellation. 


Our liability for breach of these Sale Terms and any agreement between Us or negligence shall be limited at Our sole discretion to the free replacement of faulty items or the issue of credit notes in respect thereof or the granting of a refund that shall relate only to the actual items concerned providing that You have not made any modifications to them. Except in respect of death or personal injury caused by Our negligence we shall not be liable to You by any reason of any representation (unless fraudulent) or any implied warranty, condition or other term or any duty in common law or under the express terms of these Sale Terms for any indirect, incidental or consequential loss or damages arising out of any services performed for You or any goods sold under these Sale Terms even if We have been advised of the possibility of such loss or damages. Except for cases of personal injury or death arising from Our negligence, the ' practicalrc' liability to You for actual damages regardless of the form of action, will be strictly limited to the price of the goods sold.

New equipment will have 3 months return to base warranty. It will be ‘Your’ responsibly to bare the return cost of the equipment should it need repairing. Please note Magnetic Switches etc that are deemed to have been damaged by ‘You’ and have not become faulty due to a manufacturing failure will incur a charge to ‘You’ for either the repair or replacement.



Returns: You must contact us if you think there is a fault so we can identify the problem. Only faulty products with a manufacturing fault(s) will be accepted for a replacement of the same product. All products are thoroughly tested before they are despatched and believed to be accurate and reliable. It is essential that you are competent in installing electronic/electrical products. Goods returned with parts missing or  that are deemed to have been damaged by ‘You’ will NOT be covered under any warranty. It is your responsibility to determine ‘fitness for purpose’ before purchasing. Due to the varied use of ‘Our’ Products and applications. We cannot be held liable for the equipment not working for your particular application

You agree to indemnify Us against all proceedings, costs, fees, expenses, payments, liabilities, losses and damages arising out of the breach or negligent performance by You of any terms of these Sale Terms. 


We shall not be liable to You or be deemed to be in breach of these Sale Terms by reason of any delay in performing or any failure to perform any of Our obligations in relation to the goods, where the delay or failure was due to any cause beyond Our reasonable control. 


You shall be responsible for obtaining all licence's for export or import of the goods and for obtaining any other licence's required for the delivery or sale of the goods in the country of destination. 


No waiver by Us of any breach of these Sale Terms by You shall be considered as a waiver of any subsequent breach of any provisions of these Sale Terms. If any provisions of these Sale Terms is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Sale Terms and the remainder of the provision in question shall not be affected. All notices served under these Sale Terms shall be in writing and shall be sent to the address set out in Our despatch note, or to any later address in the United Kingdom notified for that purpose, and all notices sent by first class letter post or by Email shall be deemed to have been served immediately if they were sent by Email and on the second working day after posting if served by first class post. All of Our products are copyright and the logos and designs remain the intellectual right of  practicalrc. These Sale Terms shall be governed by and construed in accordance with the laws of England and subject to the non-exclusive jurisdiction of the English courts.


Telephone calls may be recorded for quality control purposes.

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